Is Your Training Still Training Your Team?

Training is one of the most important—but often overlooked—parts of every business. Too often, employees dread it. It’s seen as something you just have to do, rather than something valuable. Yes, some training is required, but it doesn’t have to feel like the bane of everyone’s workday. We’ve all heard the groans: “I don’t have time.” “It’s boring.” “Why do I have to waste time doing this?” I’ve even said it myself—and I actually enjoy training! So, how do we shift this mindset? How do we create a sense of motivation and purpose around training instead of dread? First, there has to be a learning culture in the workplace. When employees understand that their growth fuels the company’s growth, training becomes more meaningful. Second, leaders need to communicate the “why”—the goals and benefits of each training. When people know how it connects to their role and the business, it stops feeling like busywork. Finally, the training itself needs to be relevant and engaging. Poorly delivered content will lose learners within minutes. Training is not a waste of time. It’s an investment. The more informed and skilled employees are, the better the results for your products, your customers, and ultimately, your profit. Don’t trivialize it—leverage it.

I’m so excited to share that the Maintenance Technician Apprenticeship Program has officially been approved by the U.S. Department of Labor! This program has been a year in the making, starting with an idea from Elm Grove Companies in Hooksett, NH, born out of the growing need for skilled maintenance technicians at a time when fewer people are entering the field.  The maintenance technician role is such a unique and important profession—it requires the combined skills of a carpenter, electrician, and plumber, along with a strong customer service mindset. Unfortunately, the profession has not always been recognized as such, making it difficult to attract new applicants. This new program changes that. It blends on-the-job learning with coursework at Manchester Community College and NHTI, providing both hands-on skills and academic knowledge. Over the past year, I had the privilege of working closely with a small team of content experts at Elm Grove, with the incredible support of Apprenticeship NH and the Association of Builders and Contractors (ABC NH/VT), who are serving as the official sponsor. What makes this even more exciting is that the program isn’t just statewide—it’s now national! Other states can use the competencies and adapt the coursework to their own needs, creating a consistent, recognized pathway for this vital profession. It’s a huge boost for the industry, and I’m absolutely thrilled to have contributed. Personally, I worked on developing the competencies and skills framework as well as navigating the logistics of the approval process. It’s incredibly gratifying to see the vision of Elm Grove Companies come to life and to know that this program will help raise awareness and respect for such an essential career.